Privacy Policy
We value your privacy and want you to understand how we handle your information. This policy explains what we collect, how we use it, and how we keep it safe when you use our enrollment tool, including on mobile devices.
This policy applies only to information collected through our enrollment tool and related online services. It does not cover information collected by phone or in person, though that information may be protected by other policies.
Our enrollment tool is for use in the United States. Any information you provide will be stored securely on servers in the U.S.
What Information We Collect
We may collect:
• Personal Information: Name, address, email, phone number, date of birth, Social Security Number, health details, and payment information.
• Account Information: Login details and preferences.
• Mobile Information: Device type, IP address, operating system, location (if enabled), and usage data.
• Activity Information: Pages you visit, browser type, and how you interact with our tool.
Mobile Privacy
• We will never share your mobile number with third parties or affiliates for marketing or promotional purposes.
• Your text message opt-in information (including your consent) will not be shared with anyone outside our organization.
• You can stop receiving text messages anytime by replying STOP.
• Standard message and data rates may apply based on your mobile carrier.
Cookies and Tracking
We use cookies and similar tools to:
• Improve your experience
• Keep your account secure
• Track usage and performance
• Show relevant content
You can manage cookies in your browser settings. Disabling cookies may limit some features.
How We Use Your Information
We use your information to:
• Process applications and manage enrollments
• Send updates and confirmations
• Provide customer support
• Meet legal and regulatory requirements
• Improve our services
How We Share Your Information
We do not sell your personal information. We may share it with:
• Insurance carriers for application processing
• CMS for eligibility checks
• Service providers who help us operate
• Law enforcement when required by law
• In case of a merger or similar business change
HIPAA and CMS Compliance
We follow HIPAA and CMS rules:
• Your health information is protected and used only for authorized purposes.
• We only share it when required by law or with your consent.
• We use strong safeguards to prevent unauthorized access.
• Agents must follow HIPAA privacy and security standards.
Social Security Number Protection
We keep Social Security Numbers confidential using strict security measures. Access is limited to lawful purposes only.
Security
We use safeguards to protect your information, but no system is 100% secure. Please keep your login details safe and log out after each session.
Children
Our services are for people 18 and older. We do not knowingly collect information from anyone under 18.
Changes to This Policy
We may update this policy from time to time. The latest version will always be posted with the effective date.
